REGISTRATION
- Sign up for a class using the app's schedule calendar.
- In addition to signing up, customers must confirm their attendance themselves. Confirmation begins 60 minutes before the start of the class in the app. Customers must be in the gym area in order to confirm their attendance. When you open the gym door using the app, confirmation is automatic.
- Registration for a class must be canceled at least 1 hour before the class starts. The system tracks unconfirmed registrations. If you fail to show up for a class three times during a calendar month, the system will impose a one-week booking ban as a penalty. Coaches are unable to remove customer bookings in the new system.
- A queue system is in place for classes, meaning that when you cancel your registration, the next person in the queue will get your spot. The queue closes one hour before the class starts.
- The minimum number of participants for all guided classes (except BabyWODs) is three people.
- If fewer than three people have registered for a class 60 minutes before it starts, the class will be canceled from the calendar.
- For morning classes (7:00 a.m. WOD and weightlifting), registration closes at 10:00 p.m. the night before. This means that if fewer than 3 people have registered for a morning class by 10:00 p.m. the night before, the class will be canceled.
ENTRY RIGHTS
Each customer's entry rights are determined by their valid membership in the app. This means that customers who pay for an entry tag can use the app to open the door between 5 a.m. and 10 p.m. every day, and other customers can use it during opening hours.
If you pay for entry tag, you can continue to use the physical entry tag to open the door alongside the app if you wish.